What Customers Are Saying

We repeatedly have the same families and customers returning to us year after year and are proud to see them return. We also welcome hundreds of new riders each year and provide them with the same great service. We pride ourselves in giving people the best experience possible during their time on Nantucket. Here are just a few comments from past customers.

Thanks to the manager and staff

Two people wearing helmets ride a red scooter on a street with shops and parked scooters in the background.

“Thanks to the manager and staff for customizing their services to meet our unique needs. Glad we gave them a chance… we weren’t planning on renting anything, but getting a scooter just made so much sense for making the most of our first stay on Nantucket. (Sorry for the goofy look, but this just made me so happy.)”

Bob
Rated 5 out of 5 stars

The bike ride to Sconset was lovely

“Thanks for the rentals! The bike ride to Sconset was lovely. Good thing the seats were comfortable!”

Rated 5 out of 5 stars

Friendly staff and great seats

“Quick sizing of the correct bikes, friendly staff and great seats. Very accommodating.”

Rated 5 out of 5 stars

Great equipment!

“Great equipment! Thank you for a great day.”

Rated 5 out of 5 stars

Excellent bike shop

“Excellent bike shop, very reasonable prices and great bikes. The seats were very comfortable. We would definitely recommend the shop.”

Rated 5 out of 5 stars

Fast service and friendly staff

“Fast service and friendly staff. See you next time!”

Rated 5 out of 5 stars

Fast, efficient service

“Fast, efficient service, great recommendations on the bike routes.”

Rated 5 out of 5 stars

Great rental shop!

“Great rental shop! A +++ ”

Rated 5 out of 5 stars

We will definitely be back

“These are the best bikes ever! No numbness after two days straight riding. We will definitely be back.”

Rated 5 out of 5 stars

Wonderful bike shop

“Wonderful bike shop! Not only did they fit us for all of the right sized bikes and helmets, they have road side service if you should have any problems.”

Rated 5 out of 5 stars

Very friendly staff

“A very friendly staff made everything effortless for us. They had us set up quickly and suggested some rides for us that took us all over the island.”

Rated 5 out of 5 stars

Always wanted a bike with a basket

“I’ve always wanted a bike with a basket. Getting one with the bikes we rented made me feel like Dorothy from the wizard of OZ! Next time I might bring my dog along.”

Rated 5 out of 5 stars

Five star service

“Five star service.”

Rated 5 out of 5 stars

Made the process very easy

“We have a large family and they had bikes for all of us. Not only did we get everyone the bikes they wanted, but we had them delivered to our house for free. It made the process very easy.”

Rated 5 out of 5 stars

Fantastic operation

“Fantastic operation!”

Rated 5 out of 5 stars

Set up and on our way really quickly

“The staff at Nantucket Bike Shop were really efficient. We were only on the island for the day and they got us set up and on our way really quickly. We wasted hardly any time.”

Rated 5 out of 5 stars

Equipment was clean

“We rented last year from Nantucket Bike Shop and we had the bikes delivered to our rental house. The equipment was clean and they were waiting at the house before we even got home!!”

Rated 5 out of 5 stars

Nantucket Bike Shop